A new integration between Spatula and Philadelphia-based restaurant ordering platform Ontray gives restaurants the power to take back ownership of their relationship with customers from online order right through to delivery.
More and more people are getting food home delivered, and competing for orders has become ridiculously competitive. If you’re like most restaurants, the majority of your delivery orders come through platforms like MenuLog and EatNow rather than your own website or by phone. Sure, it’s great to get the order, but at the expense of such a big chunk of your profit?
Does your business deliver products or services to people at home? It's the one time when you are almost guaranteed to have your customer's full attention, yet many businesses stumble in the last mile leaving customers feeling frustrated and powerless while they wait for you to show up - and it's time we fixed that!
When Uber announced that their delivery service - Uber Rush - would graduate from experiment to mainstream, traditional couriers got a wake up call. Uber Eats, Deliveroo and others are changing the food delivery game and there are a host of other examples in every industry that delivers. With slick delivery software and bundles of cash behind them, it's no surprise that business as usual is changed forever. Some are questioning whether even delivery juggernauts like Fedex are immune from disruption